UK Delivery

Due to COVID-19 - we cannot guarantee next day delivery, however in most cases items are arriving in time.

All our orders are shipped via Royal Mail so please allow up to 8 working days (depending on service used) for orders placed before 1pm on weekdays. Orders over the weekend are despatched on the next working day.

If your order is urgent then we recommend using Royal Mail Tracked 24 which is the fastest service we offer (with door to door tracking). Otherwise your order will be despatched via Royal Mail 48, which under normal conditions will reach you within 2 working days from despatch.

Lastly, due to weather conditions when it is extremely hot we will hold off sending any package just in case your chocolate melts en-route.

If you haven't received an order or have an urgent request then please contact us on maisie@cocoa.plus and we will do our best to help.

Easter Shipping

For best results please use Royal Mail 24 Tracked to guarantee delivery before Easter.

International Delivery

We aim to deliver your Chocolate worldwide. Due to lower volume on our international parcels we don't get preferential shipping rates. Whilst we appreciate shipping is more expensive, we are confident our Chocolate will make up for it. 

You will receive tracking info once your order is despatched.

If you haven't received an order or have an urgent request then please contact us on maisie@cocoa.plus and we will do our best to help.